Microsoft Lync (formerly Microsoft Office Communicator) offers a great set of communication tool integrations, making it popular with enterprises both large and small (<300).  Unfortunately for many businesses, going beyond Lync Instant Messaging (IM) is proving to be more headache than it’s worth.  According to Jeff Wellemeyer, West IP Communications’…

My friend Jeff Urdan, honcho of VeaMea (a friendly competitor of ours that uses a client-server architecture), sent me an interesting email yesterday with the title “A laugh for your blog?”  Apparently the big guys, realizing they’re a little behind in desktop videoconferencing innovation (read: not optimized for ad hoc workflow),…